Your rent 

Our rent policy aims to set rents at levels that are:

  • Affordable – so that tenants on low income can afford to pay and maintain their tenancy. 
  • Viable – to ensure we have enough income to meet our current and future expenditure needs.
  • Comparable – with other social landlords for similar properties. 

Rents collected not only go towards managing tenancies but investing in our properties to ensure they are maintained to an acceptable level and remain legally compliant.  

We will consult you about any proposed increase in rent or service charges and will take your opinions into consideration when we make our decision.  We are entitled to change the amount of rent and any service charge, as long as we tell you in writing at least four weeks before the beginning of the rental period when the change is to start.  We will not normally change the rent or service charge more than once every twelve months.  Further information about our rent setting process can be found in our Rent Policy

Strugglying to pay rent?  We are here to help.

Our housing team are here to help if you are facing difficulties in paying your rent. Early intervention is key to stopping situations escalating to serious rent arrears, which could ultimately result in you losing your home. 

No matter how small you might think your difficulties are, speak to a member of our housing team for further advice and information. 

Your rent responsibilities

Your rent is due monthly in advance and by the 1st of each month. You will be issued with an AllPay payment card to assist you in paying your rent. Find out all the ways you can make a rent payment here.

When you sign up to your tenancy with us, we agree to rent accommodation to you on the terms and conditions of your Scottish Secure Tenancy Agreement (this sets out rights and obligations from both the tenant and landlord). This Agreement sets out your responsibilities in relation to paying your rent and potential consequences of failing to pay.