Make a payment
Whether you’re a tenant or an owner, you can make a payment in a number of ways.
| Direct Debit |
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Complete a direct debit form for the easiest way to pay. Visit the office to complete the form with one of our team, or email info@tollcross.ha-org.uk to request a form to be sent to your home address. |
| Tollcross App |
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Download the Tollcross App to make a payment and much more. - Apple devices.
- Andriod devices.
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| Telephone |
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Call 0330 041 6497 (24-hours a day) to make a payment via Allpay. You will need your Allpay card plus a debit / credit card. Alternatively, call us on 0141 763 1317 (option 2) to make a payment (you will need a debit/credit card). |
| At our office |
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You can visit us at our office, to make a payment in person via a debit / credit card (we do not accept cash payments).
You can send cheques and postal orders to our main office too. You will need to include your name, address and reference number to ensure the payment is received successfully.
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| Direct Payments | If you are receiving Housing Benefit and want to arrange for this to be paid directly to us, visit the office and speak to a member of our housing team. |
If you find yourself in financial difficulties, unable to make a payment or fallen into arrears, please make an appointment with a member of our housing team who can help. Our team are here to support at any stage. However, early intervention can stop some matters escalating.
We offer further money and benefits support. Click here for more information.